Shipping policy
Thank you for ordering from Yo Mommas Grub. We are committed to preparing your food with care and making sure your order reaches you fresh, secure, and ready to enjoy.
Order Processing
Orders are prepared after confirmation. Processing times may vary depending on order size, item availability, and current demand. Large catering or bulk orders may require additional preparation time.
Delivery Areas
Delivery is available only within our supported service areas. Availability may depend on your delivery address and will be confirmed during checkout or when your order is placed.
Delivery Times
Estimated delivery times are provided when possible. Delivery times may change due to traffic, weather, high order volume, holidays, or other circumstances outside our control.
Delivery Fees
Delivery charges, when applicable, are calculated based on the delivery location, order size, or selected delivery method. Any applicable fee will be shown before your order is completed.
Prepared & Perishable Food
Our prepared meals are perishable food products. Please receive your order promptly and follow any storage, refrigeration, reheating, or handling instructions provided with your meal.
If you are not available to receive the order, Yo Mommas Grub cannot guarantee the quality or condition of food left unattended after delivery.
Incorrect or Damaged Orders
If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible after delivery. Include your order details and photos when applicable so we can review the issue.
Delivery Delays
While we work to deliver orders on time, unexpected delays can occur. Yo Mommas Grub is not responsible for delays caused by severe weather, traffic conditions, delivery-provider issues, incorrect delivery information, or other circumstances beyond our reasonable control.
Incorrect Delivery Information
Customers are responsible for providing a complete and accurate delivery address and contact information. Additional charges or delays caused by incorrect information may be the customer's responsibility.
Catering & Large Orders
Large catering orders may have separate delivery arrangements, minimum order requirements, fees, and scheduling requirements. These details will be confirmed when the catering order is arranged.
Contact Us
If you have questions about an order, delivery, or this Shipping Policy, please contact Yo Mommas Grub through the contact information provided on our website.
Yo Mommas Grub reserves the right to update this Shipping Policy when necessary.